Helpdesk Center

Welcome to our Helpdesk Center! Our goal is to provide you with fast and effective assistance for a wide range of concerns. Whether you need technical support, have questions about invoices, or need to report urgent emergencies outside of business hours, we are here to help. Please select the appropriate form for your request or use our contact form for direct inquiries.

Select the type of your request:

Technical Issues and Inquiries

​

Hardware Support

Do you need assistance with hardware issues? Our team is ready to handle all hardware-related inquiries.

​

Software Support

For difficulties with software and applications, you'll find the necessary support here.

​

IT Support

Our IT support takes care of your general IT needs and provides technical assistance.

Development Errors and Bugs

​

Bug Reporting for Customer Systems

Exclusive for reporting errors in specially developed software solutions for you. For issues in these custom systems, we offer priority support.

​

Bug Reporting for Custom Modules

Report errors in our modules for systems such as Drupal, Laravel, WordPress, and Odoo to optimize your online presence. Your feedback helps us improve the quality of our products.

Accounting

​

Invoices

Do you have any questions about invoices or payments? We provide clear answers and solutions.

​

Cancellation

Would you like to cancel or terminate a service? Here's how you can do it.

For emergencies outside business hours:

Emergency number: +43 7242 210186 12

Please note:

  • The emergency number is only for urgent emergencies outside of business hours.
  • Emergencies include serious technical issues affecting the normal operation of your services.
  • Customers with maintenance contracts use the number free of charge; others may incur charges.

We are committed to assisting you as effectively as possible, even in emergencies, and providing solutions.