Submit a Ticket - Software
Please provide as many details as possible to enable us to process your request efficiently. Don't forget to add any relevant attachments that could help solve the problem. After submitting the form, you will receive a confirmation email with a ticket number for your records.
About our team
Whether you encounter challenges with specific software, need assistance with application configuration, or have questions about software updates, our experienced support team is here to help. We understand that software issues can be multifaceted – from simple operational inquiries to complex technical disruptions. Our goal is to provide you with comprehensive solutions so that you can maximize the use of your software.
For emergencies outside business hours:
Emergency number: +43 7242 210186 12
Please note:
- The emergency number is only for urgent emergencies outside of business hours.
- Emergencies include serious technical issues affecting the normal operation of your services.
- Customers with maintenance contracts use the number free of charge; others may incur charges.
We are committed to assisting you as effectively as possible, even in emergencies, and providing solutions.