Submit a Ticket - Customer Care

Please provide as many details as possible to enable us to process your request efficiently. Don't forget to add any relevant attachments that could help solve the problem. After submitting the form, you will receive a confirmation email with a ticket number for your records.

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About our team

We are here to help you. Please use this form for any technical queries not covered by our more specific support forms. Whether it's a question, problem or feedback, our team will get back to you as soon as possible.

For emergencies outside business hours:

Emergency number: +43 7242 210186 12

Please note:

  • The emergency number is only for urgent emergencies outside of business hours.
  • Emergencies include serious technical issues affecting the normal operation of your services.
  • Customers with maintenance contracts use the number free of charge; others may incur charges.

We are committed to assisting you as effectively as possible, even in emergencies, and providing solutions.